


The cobone voucher w...
The cobone voucher was purchased to dine in at the El Greco restaurant located in courtyard by Marriott WTC , day in advice the restaurant was been called to make a reservation for the next day,the staff that answered the call informed that prior reservation is not required ( sounded south asian) however he was not professional while answering the call and also dint inform that the management has been changed and the restaurant is now located in Flora Al Barsha . We went the following day and got disappointed as there was no buffet and that el greco is located in Al barsha. Seems staff is not well trained with zero product knowledge and it's very disappointing that they represent brand like marriott .Next day we called the El greco in flora Al barsha and informed them the situation, the reservation agent name Tarendra was very helpful to give satisfactory information.All thought there is no wide selection of cuisines the ones which were presented were delicious. The host Ren is welcoming and Aman was professional and friendly. There are managers or supervisors just crowding the place and not showing any assistance and hospitality towards the guest , it's like not worth being there as there is no approachable expression on their face .
Tina Dias