
PROFESSIONALISM is...
PROFESSIONALISM is ok, they are responsive, and give decent descriptions of the problems and clear pricing explanation
PRICING: a little expensive for outside the dealer and bit over priced in terms of value for money, of course cheaper than rip off dealer but more expensive than they should be.
QUALITY OF REPAIRS . they are not qualified from the three times i went there, . i went once and had . a list of repairs, of which when i took the car back immediately i had two . NEW problemss!!!! i told them took it back and they dont want to take responsibility for it, even though i felt it was related, i dont know to be honest, i felt it was in the front part of the engine where they took the entire front of the engine apart--the belts, but they claim no it wasn't' their responsibility
now, maybe thats true, BUT, when i got that repaired, something again NEW broke--muffler right under the engine IMMEDIATELY after i took it from them. AGAIN they didn't take responsibility since i needed engine mounts, yes thats true, but i needed engine mounts one year ago!!! how can it happen once i leave their garage, second time, i dont think is coincidence, again they said they can't fix unless i pay more!!!
sorry but NO!!
The car has never been the same after taking to their shop, i dont think they are breaking things, i feel their mechanics aren't qualified in a broad range of these sophisticated cars, i have a 2013 Audi A7
Joey Elaty